Jul 19Liked by Sylvain Gauchet

This was so valuable. What rasenate the most with me is:

Retention strategies vary based on growth stage:


Early days (pre product-market fit): Focus on solid product development and qualitative understanding of user behavior.

Later on (post product-market fit, at scale): Utilize CRM tools like push notifications, emails, and in-app messages with large cohorts.

Effective lifecycle communication requires understanding user behavior and translating it into growth initiatives. An analytical person alone may lack user psychology understanding.

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